System Center Service Manager 2010 Upgrade to 2012.
In System Center Service Manager you can upgrade from one Version to the next newer one. In this example i show a possible way to upgrade from SCSM 2010 to SCSM 2012. Upgrades from SCSM 2012 to SCSM 2012 SP1 and from SCSM 2012 SP1 to SCSM 2012 R2 work similar.
Before you beginn, you should perform a backup of your SCSM 2010 Databases and Backup Keys
Backup of the System Center Service Manager Database
Open the SQL Server Management Studio and connect to your SCSM Management Server Database.