SCSM 2012 R2 – Step by Step Basic Install – Self Service Portal


In order to use the SCSM Self Service Portal, you need an SQL Server and a Sharepoint Server 2010 or SharePoint Foundation.

Install the Self Service Portal

In the SCSM 2012 R2 Installation Screen, klick on Service Manager web portal:

Depending on your environment, klick both checkboxes:

Leave name and organisation:

Set the installation location:

View the System Check Results:

Configure Port and security on your needs:

Connect to your existing SCSM Database:

Set and test an AD Service Account for the Self-Service Portal:

Configure the Service Manager SharePoint Web site. Configure Security and Port on your needs.

Set Credentials for the AD Service Manager SharePoint Application Pool Account.

Participate or not:

Use automatic Updates or not – depending on your environment:

Check the summary:

Coffee time:


Check the Portal if it opens: